Managed Rentals with AVMR

Holidays with AVMR



AVMR, (Als Van Managed Rentals), was formed in late March 2017, due to an unexpected redundancy from a Holiday Home Lettings Agency, to offer Holiday Home owners a management service for their private rentals.  

We have over a decade of experience within the Holiday Industry and can help alleviate the stress and the worry involved with a private rental.

How do we work and what can we do for you?

Holidays with AVMR

Our aim is to take the stress of a private rental away from the owner!

Any owner who has dealt with a private rental is aware of the work involved, which can almost constantly "get in the way" of everyday life:- which is where AVMR steps in!

We do have further, more detailed information which we're happy to email over to you, so you can make an informed decision as to whether or not AVMR is for you!  (We only want happy-owners on board with us!) Just email us and we can send it over to you.


  • We will actively advertise your Holiday Home across all social media sites, along with our own www (which you're on now and is steadily growing with regard to the number of new daily visitors!) and any other "free" avenue we come across....  If you want us to oversee any "paid-listing" advertising, we are happy to do this, (but the annual listing fee will obviously be at the owner's cost)
  • We create photo-collages and videos for your Holiday Home, which are also shared on the AVMR "You Tube" channel
  • Your Holiday Home is allocated its own dedicated pages on our www, along with availability calendar

Booking Procedures:

We will oversee the entire booking process for you:

  • Answer any initial booking enquiries and deal with pricing quotes
  • Prepare booking forms
  • We use an on-line host to forward booking forms, whereby they can be signed straight away and returned on-line by the guest, we cover the fees for this service.  These booking forms are legally binding.
  • We take the deposit payment from the guest and issue confirmation of booking and the receipt
  • All avenues of advertising are then shown as "booked" for those dates

Guest Payments:

We will oversee all guest payments:

  • Deposit
  • Damage bond
  • Holiday cost
  • Refund of damage bond


Ultimately, the responsibility of "finding" a cleaner and agreeing a price is the owner's decision, (however, we do have a few contacts we can put you in touch with if necessary!)  Once you have a suitable cleaner, if required we can oversee:

  • All change-over clean schedules
  • Payment to your cleaner

Complaints / Damage Bond Retentions:

We all hope it never happens:- but it does unfortunately....  AVMR  requires every cleaner to submit a quick report to us after each change-over, so any problems with departure are apparent.

  • We will deal as "first port of call" with any problem arising from the guest on arrival, or any issue your cleaner may discover on departure.  This may result in contact with you as the owner if the situation involves repairs etc

Guest Documents:

As part of the managed rental - we will provide all of the following to the guest for each rental:

  • Booking forms
  • Terms and Conditions
  • Booking Confirmation
  • Deposit Receipt
  • Receipts with every payment made, including current holiday balance statement, (which shows details of previous payments made)
  • Arrival Pack
  • Damage bond return notice

These are personalised to your Holiday Home, using the logo you will be allocated (you can see examples of these on each Holiday Home's page on our www!)

Arrivals and Departures:

Approximately 7-10 days prior to arrival, each guest receives an "Arrival Information Pack" from us to their home address via post, which contains details of arrival and departure times, key collection and return details, along with any specific instructions relevant to your Holiday Home and how to find your Holiday Home once they are on park.

Owner Documents:

  • Meticulous records are kept for each rental, which are forwarded to the owner at end of season, or on request at any point through the year.  Please be aware, due to the GDPR regulations: you will not receive full personal details of the guests, unless there is a major issue on departure which needs to be dealt with by the owner, but all records are kept securly by AMVR should they be needed for any legal purposes.
  • As payment is made to you for each rental, details of that particular rent are also forwarded, (see below!)
  • We keep an up-to-date statement of payments made for your Holiday Home rentals (by guests) and outgoings from it (cleans, AVMR fees) which will be forwarded to you with your rental records. 

Owner Payments:

Obviously, any guest payment made in advance is not "disposable income" until the rental has taken place and has gone smoothly!  However, AVMR sees no reason to "keep hold" of your rental income longer than necessary!

  • On completion of the rental: the funds due to you, minus any cleaning costs and AVMR fees are forwarded to you by bank transfer on the last working day of each month.  When payment has been made, details of the rental and a payment screenshot is forwarded to you. 

Additional Info:

We can prepare an information folder and a guest book to keep at your Holiday Home for guest use.  Just ask for more details!

"Guaranteed" Rentals

AVMR does not, (ever), attempt to "predict" any guaranteed rentals.  Every season is different and as we operate as transparantly as we can for our owners - we will simply NEVER guarantee any potential predicted rental income.  All we CAN do, is assure you we will do the best we can to promote your property and help towards those site fees!

Using Your Holiday Home!

By "coming on board" with AVMR by no means = you can't use your own Holiday Home!

Just let us know when you want to use your Holiday Home, or let family or friends stay and we can show the dates as "unavailable" for rental - please do remember this is YOUR Holiday Home!!

We're here to help meet those site fees - but we don't "own" your Holiday Home!

What we need from you!

  • Please check our "general" Terms and Conditions... these will be individually tailored to your Holiday Home and your rental needs - but we need to ensure they are 100% correct for what you require from your rentals.
  • We need to be updated of any changes to details regarding your Holiday Home, or what you intend to include in your rentals.
  • You need to supply any private rental forms required by your park, so we can complete and forward them as the Holiday Company require and you need to authorise us to deal with rentals on your behalf to your park.  This includes details of park pass prices, where applicable.
  • We will need up-to-date details and photos of your Holiday Home to work with!
  • Please ensure your safety certificates (gas and electric) are up-to-date!  
  • Please ensure you have adequate insurance for rentals!
  • Responsibility for the Holiday Home and its contents will remain with the owner at all times.  If we do receive adverse reports regarding the condition of the Holiday Home, we will contact you to deal and we do reserve the right to refuse rentals until the matters at hand have been dealt with.

How much will it cost to list with AVMR?

  • Annual Management Fee: £120.00
  • 15% or £30.00 (whichever is the greatest) of each confirmed booking taken
  • £15.00 per complaint dealt with 
  • £15.00 per damage bond retention dealt with 
  • £40.00 for information folder and guestbook, departure notice + P+P costs
  • £50.00 for any major re-write required to your Holiday Home (new purchase as an example)
  • £50.00 cancellation fee should the contract not continue to renewal date

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